New England Botanic Garden at Tower Hill
Direct Manager: Theresa Lee, Chief Development Officer
Department/Group: Advancement Job Category: Non-Exempt
Full-time, 40 hours/wk.
Location: Boylston, MA
Travel Required: Yes, local
Salary or Rate Range: $20-22 hour
About the Organization
New England Botanic Garden at Tower Hill believes diversity in nature promotes a healthy, vigorous garden. We believe that diversity among our staff promotes a healthy work environment and a vigorous organization. We recruit, employ, train, compensate and promote regardless of race, religion, color, national origin, sex, disability, age, veteran status, and other protected status as required by applicable law. We believe in diversity of race, gender identity, sexual orientation, religion, ethnicity, national origin, ability, and all the other traits that make us unique. New England is an equal opportunity employer. All NEBG at Tower Hill employees must be fully vaccinated (verification required) or be approved by Tower Hill as exempt for medical or religious reasons.
The Development Coordinator undertakes a variety of day-to-day office and clerical tasks. This position is an integral part in ensuring that Development is organized and efficient working with donors, corporate partners, and foundations. The Development Assistant works closely with the Chief Development Officer to implement departmental fundraising plans. An excellent Development Coordinator is an organized, competent professional, who is comfortable communicating with a diverse group of donors, members, visitors, and co-workers. The goal is to ensure that office operations are efficient and able to carry out administrative duties with accuracy and speed.
- With the functional guidance of the Chief Development Officer, implement the development event calendar, including, but not limited to tracking RSVPs, and managing registration during events.
- Manages New England Botanic Garden’s pass/membership donation program, including reviewing requests, communicating with organizations, and preparing donation packages for mailing.
- Coordinates gift entry and donation acknowledgement letters for all individual donors.
- Assists with the stewardship programs including ThankView, donor loyalty recognition, and the Donor Impact Report.
- Provides support for the Manager of Philanthropic Engagement including coordinating Planned Giving communications, activities, and tracking Perennial Circle membership. Also provides support for donor interactions, coordinating visits, events, and correspondence.
- Provides support for the Manager of Foundation and Corporate Relations where needed.
- Maintain accurate donor records in the Versai database, Development files, and Development Teams folders, including the input of Correspondence emails and scanning CEO correspondence for database records. Runs reports from Versai in support of Development.
- Collaborates with other staff, as appropriate, on development and membership activities undertaken within the Advancement Department.
The Development Coordinator’s position is hourly and can qualify for overtime. The standard work schedule for this position is Monday-Friday between 8:30 am to 5 pm, with an unpaid 30 minute meal break, for 40 hours per week. The needs of the organization and department may at times involve weekend or evening hours. While the work is performed inside, the Development Coordinator may be asked to assist with event management in outdoor roles.
- 1-3 years of administrative support experience; nonprofit or fundraising office experience a plus
- Proficiency in Microsoft Office, including Teams, Word, Excel, PowerPoint, Outlook
- Database experience highly desirable
- Comfort communicating with donors, vendors, and co-workers verbally and in writing
Physical Demands / Working Conditions:
- Must be able to operate computer and other office communications equipment.
- Must be able to remain in a stationary position for extended periods of time.
- Must be able to periodically position oneself to maintain departmental storage and files, including low drawers and low ceilings.
- Infrequent event management may require exposure to outdoors and traversing uneven ground.
Note: Duties described above, other duties and physical demands have been identified as essential functions as required by the Americans with Disabilities Act. In addition to being an Equal Opportunity Employer, New England Botanic Garden at Tower Hill fosters an inclusive workplace that values each member of our team. We aspire to reflect and serve our visitors as well as the communities of Worcester County, Massachusetts, and New England.